Frequently Asked Questions
Find answers to common questions about MyCareerGrowth's platform, features, and services.
Frequently Asked Questions
What is MyCareerGrowth?
MyCareerGrowth is an AI-powered career development platform that helps professionals advance their careers through personalized guidance, resume optimization, skill development recommendations, and career coaching.
Who is MyCareerGrowth for?
MyCareerGrowth is designed for professionals at all career stages, from recent graduates to senior executives. Whether you're looking to land your first job, advance in your current role, or make a career transition, our platform provides tailored support for your specific goals.
How does MyCareerGrowth use AI?
We use artificial intelligence to analyze your skills, experience, and career goals to provide personalized recommendations. Our AI helps optimize your resume for applicant tracking systems, identifies skill gaps relevant to your target roles, suggests learning opportunities, and provides career path insights based on market trends.
Is MyCareerGrowth available worldwide?
Yes, MyCareerGrowth is available globally. While some features may be optimized for specific job markets, our core services are accessible to users worldwide.
How do I create an account?
To create an account, click the 'Sign Up' button on our homepage. You can register using your email address or sign up with your Google or LinkedIn account for a faster process.
What subscription plans do you offer?
We offer several subscription tiers, including a free basic plan, a premium monthly plan, and an annual subscription with additional savings. Each tier provides different levels of access to our features and services. Visit our pricing page for detailed information.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through your account settings. If you cancel, you'll continue to have access to your premium features until the end of your current billing period.
Do you offer refunds?
We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 14 days, contact our support team to request a refund. After this period, refunds are considered on a case-by-case basis.
How does the resume builder work?
Our resume builder combines professional templates with AI-powered content suggestions. Upload your existing resume or start from scratch, and our system will help you optimize your content for your target roles, ensuring your resume passes through applicant tracking systems (ATS) effectively.
What kind of career coaching do you offer?
We offer both AI-powered coaching and access to human career coaches. Our AI provides 24/7 guidance on common career questions, while our professional coaches offer personalized sessions for deeper career strategy, interview preparation, and professional development planning.
How does the skill assessment feature work?
Our skill assessment tool analyzes your current skills against those required for your target roles. It identifies gaps and provides personalized recommendations for skill development, including courses, certifications, and resources to help you become more competitive in your job search.
Can MyCareerGrowth help with career transitions?
Yes, we specialize in supporting career transitions. Our platform helps you identify transferable skills, understand the requirements of your target industry or role, and develop a strategic plan to make a successful transition, including resume repositioning and skill development.
Is my data secure on MyCareerGrowth?
Yes, we take data security seriously. We use industry-standard encryption, secure data storage practices, and regular security audits to protect your information. We never share your personal data with third parties without your explicit consent.
Can I export my resume in different formats?
Yes, you can export your resume in multiple formats, including PDF, Word, and plain text. The PDF version is optimized for human readers, while the plain text version is designed for pasting into online application systems.
Is MyCareerGrowth compatible with mobile devices?
Yes, MyCareerGrowth is fully responsive and works on desktop, tablet, and mobile devices. We also offer a mobile app for iOS and Android for on-the-go access to your career development tools.
How do I update my information?
You can update your profile information, resume, and career preferences at any time through your account dashboard. Changes are saved automatically and will be reflected in your personalized recommendations.
How is my personal information used?
We use your personal information to provide and improve our services, personalize your experience, and communicate with you. We do not sell your personal data to third parties. For complete details, please review our Privacy Policy.
Can employers see my profile?
No, employers cannot see your profile unless you explicitly choose to share it. You have complete control over your privacy settings and can decide what information is visible to others.
How long do you retain my data?
We retain your data for as long as you maintain an active account with us. If you delete your account, we will remove your personal information from our systems within 30 days, except where we are required to retain it for legal purposes.
Can I download or delete all my data?
Yes, you can request a complete export of your data or account deletion through your account settings. Data exports are provided in a standard, machine-readable format, and account deletion permanently removes your information from our systems.
Still have questions?
Our support team is here to help. Contact us directly and we'll get back to you as soon as possible.
Contact Support